WBK is Also on Facebook

A reminder/notice to new followers: in addition to this blog I also have a What Betty Knows Facebook page where I post additional tidbits that are useful but not necessarily complex enough to require a full blog post. Follow/”Like” me there (and also check “get notifications”) to catch extra tips like these:



Flashback Friday: Avoid Reposting Urban Legends


How to Avoid Reposting Urban Legends

You’ve seen the emails and Facebook posts from your friends:

  • OMG – this famous actor just died!
  • Please take these actions to protect my Facebook privacy.
  • Watch out for this new computer virus!!!
  • A friend of a friend woke up in the bathtub with his kidney missing!!!!!

Frequently followed by a request to repost/forward to all of your friends.

But before you do that, take this step in order to avoid passing on an Urban Legend:

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Quick Tip: How to Reach A Real Person At A Business

Most businesses that offer customer service phone numbers would much rather you conduct all of your interactions with their automated services (e.g., “press 1 for your balance, press 2 to make a payment, …” etc.). Reaching a real human being to address your “none of those choices” issue can be difficult. Two standard techniques that work less often these days are:

♦ Press “0”

♦ Don’t press or say anything in hopes of being eventually transferred to a human

If neither of those work, and the menu does not give you an option to contact a real person, your next step is to visit the website GetHuman


 GetHuman is a free crowd-sourced information site. Enter the name of a company or a product in their search field to get both the best phone number and exactly how to manipulate the call menu to reach a person. For instance I got this searching for Bank of America Click to see larger image):



Good luck in your search for humans!

Should I Take That Gig?

Negotiating is only fun for certain people, of which I am not one. But whenever I’m asked to perform, musically or otherwise, I need to decide if and under what circumstances I want to accept.

 I did write a bit about this in my infamous blog post about playing with Amanda Palmer, so here’s a bit more: when I negotiate various offers, my interior dialog/checklist goes something like this (read more in detail about each point after the cut):

  1. What are the reasons, if any, I want to do this gig?

  2. If primarily for pay, what amount is sufficient for my efforts?

  3. If primarily for a non-monetary reason, am I clear what the effort cost to me is and am I willing to donate the relative time/financial difference between that and what, if anything, I will be paid?

  4.  Is there something other than money I can request as compensation?

  5.  Am I clear what the finances of the event are, so that I can be clear I’m not the only event supplier donating my time? (e.g., if they are paying a caterer and venue rental, they don’t get a discount from me)

  6. Am I comfortable that the person who wants my participation knows what they are doing, has the authority to do it, and has realistic expectations for the event and me?

  7. If the request is from someone I know personally, will anything about the above (esp. 5 & 6) or about our relationship make it difficult for me to have a proper business relationship with them, so I should just say I’m not available?

  8. Am I prepared to turn down a “better” offer if one arrives after accepting this one?

Read more about each point:  Continue reading