Quick Tip: How to Reach A Real Person At A Business

Most businesses that offer customer service phone numbers would much rather you conduct all of your interactions with their automated services (e.g., “press 1 for your balance, press 2 to make a payment, …” etc.). Reaching a real human being to address your “none of those choices” issue can be difficult. Two standard techniques that work less often these days are:

♦ Press “0”

♦ Don’t press or say anything in hopes of being eventually transferred to a human

If neither of those work, and the menu does not give you an option to contact a real person, your next step is to visit the website GetHuman

gethuman

 GetHuman is a free crowd-sourced information site. Enter the name of a company or a product in their search field to get both the best phone number and exactly how to manipulate the call menu to reach a person. For instance I got this searching for Bank of America Click to see larger image):

gethumansample

 

Good luck in your search for humans!

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